Terms & Conditions

Terms & Conditions – Silverstone Cerakote

1. Introduction

Welcome to silverstonecerakote.co.uk. These terms and conditions govern your use of this website and any purchases made through it. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not accept these terms, please refrain from using the website.

2. Company Information

Silverstone Cerakote is a UK-based Cerakote coating service specialising in the aesthetic and functional enhancement of metal and composite parts. We do not work with firearms or firearm-related components.

3. Eligibility

Our services are available to individuals and businesses in the United Kingdom. Business-to-business services are arranged separately and are not subject to website promotions or offers unless explicitly stated.

4. Service Scope

Silverstone Cerakote offers specialist coating services including, but not limited to:

  • Cerakote application for automotive, industrial, and lifestyle parts
  • Custom masking and design work
  • Thermal testing and quality assurance procedures

All work is carried out in-house using our standard preparation process: degreasing, baking, masking, sandblasting, coating, and post-process curing.

5. Orders

5.1 Booking

All coating services must be booked via our website or agreed in writing. You will receive a confirmation email once your booking is accepted.

5.2 Part Submission

Customers are responsible for delivering or shipping parts to Silverstone Cerakote. All parts must arrive:

  • Fully disassembled
  • Clean and free from oils, grease, sealants, dirt, or coatings unless otherwise agreed

Failure to provide parts in an appropriate condition may result in additional cleaning or preparation fees.

5.3 Cancellations

Orders may be cancelled prior to work commencing. Once the coating process has started, cancellations are no longer possible.

6. Pricing & Payment

All prices are in GBP (£) and include VAT where applicable. Payments must be made in full before completed parts are returned or collected, unless agreed otherwise in writing.

We accept the following payment methods:

  • Credit/Debit Cards
  • Bank Transfer
  • Online payment via our website

Promotions (such as our Spring Sale) are subject to specific terms and may not apply to business customers or offline orders.

7. Lead Times & Turnaround

Estimated turnaround times will be communicated at the time of booking but are subject to change due to workload, part complexity, and curing/drying times.

We aim to complete all jobs within the quoted timeframe but will not be held liable for delays beyond our control.

8. Quality & Warranty

We take pride in our workmanship and perform a full quality check before returning any coated parts. However, due to the nature of the materials and processes involved:

  • Minor imperfections may be present and do not constitute defects
  • We do not offer guarantees against damage caused by misuse, improper maintenance, or external factors (e.g. weather, chemicals, or impact)

Any issues must be reported within 7 days of receipt.

9. Shipping & Returns

Shipping costs (if applicable) will be added at checkout. We are not responsible for loss or damage during shipping. It is the customer’s responsibility to ensure safe packaging when sending parts to us.

Due to the bespoke nature of our work, returns are not accepted unless a fault is clearly attributable to Silverstone Cerakote.

10. Intellectual Property

All content on silverstonecerakote.co.uk, including text, logos, graphics, and media, is the property of Silverstone Cerakote and may not be used or reproduced without written permission.

11. Liability

Silverstone Cerakote shall not be held liable for:

  • Loss or damage to parts caused by improper disassembly or packaging
  • Delays due to courier issues or force majeure
  • Costs incurred due to loss of use or business interruption

We strongly recommend that customers retain insurance when shipping high-value or irreplaceable items.

12. Privacy

Your personal data is handled in accordance with our Privacy Policy. We do not sell or share your information with third parties without consent, except as required to fulfil your order.

13. Changes to Terms

Silverstone Cerakote reserves the right to amend these Terms & Conditions at any time. The version displayed on our website at the time of your booking will apply.

14. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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